Privacy Notice | AVA Alexander Virtual Assistance
AVA Alexander Virtual Assistance is committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com. Alternatively, you can telephone 07734 590 505.
AVA Alexander Virtual Assistance is the trading name for S. Gayle Alexander, a Virtual Assistant specialising in Social, Digital and Video Marketing based in Craigavon, Northern Ireland.
We obtain information about you when you use our website, for example, when you contact us about products and services, or when making enquiries about potential work.
The personal information we collect might include your name, company name, job title, work address, email address, telephone number, IP address, and information regarding what pages are accessed, when, when what device and for how long.
We may use your information to:
• carry out our obligations arising from any contracts entered into by you and us;
• deal with entries into a competition;
• seek your views or comments on the services we provide;
• notify you of changes to our services;
• send you communications that may be of interest to you. This may include, for example, e-newsletters, new services, or any relevant information.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
S. Gayle Alexander of AVA Alexander Virtual Assistance will have access to your information. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and in such a case, we will have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the AVA Alexander Virtual Assistance network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
At present we do not work with any Third-Party Product Providers, but if this were to change in the future, we will contact you with such details and relevant privacy notices.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org or telephone on 07734 590 505.
If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: email@example.com. Alternatively, you can telephone 07734 590 505
You have the right to ask for a copy of the information AVA Alexander Virtual Assistance holds about you.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected on all accessing devices. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Links to other websites
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.
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